Return Policy: Due to the personalized nature of our items - ALL SALES ARE FINAL. Returns are not accepted nor are refunds or reprints given. PLEASE BE AWARE OF THIS POLICY BEFORE PURCHASING. Purchasing a sample pack is recommended if you would like to see the quality of our items before committing to an order. Color matching is not guaranteed, but will be made as close as possible. The Customer will be assumed to have accepted the Goods unconditionally unless a claim that the Good(s) are defective is made within 3 business days from the date of delivery/pick up.